Dragonfly Drop Earrings

Ready to ship in 1-3 business days from United States (US)

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Shipping Policy

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📦 Shipping & Delivery Policy

*I do not offer local, in-person pick up.*

I do my best to ship your order quickly, safely, and affordably.

Processing Time
All items are handmade or made to order. Orders typically ship within 2 business days of purchase (excluding weekends and holidays!) unless otherwise noted.

Shipping Method
If free shipping is offered, it will be via USPS Ground for the most economical rate. All shipments include tracking and insurance for added peace of mind. Delivery times vary based on location and are determined by USPS once your package is in transit.

Need It Sooner?
If you need expedited shipping, please contact me before purchasing. I’m happy to discuss faster shipping options and pricing when available.

International Shipping
I ship to select international destinations.

Please note that buyers are responsible for any customs fees, VAT, import taxes, tariffs, or other international charges that may be assessed by your country’s customs authority. These fees are not included in the price of the item or shipping and must be covered by the person receiving the shipment.

Customs processing may also cause additional delivery delays, and such delays are outside my control.
I cannot predict or guarantee whether your country will assess customs fees, nor am I able to mark packages as “gift” or adjust customs values.

Packaging
Orders are packaged in a recyclable shipping envelope or box whenever possible.

Return‑to‑Sender (RTS) Shipments (U.S. & International Orders)
If a package is returned to me because it was refused, unclaimed, undeliverable due to the address provided, or if the package was returned or refused by customs, it will be processed as follows:

Once the returned package is received back in my hands, I will issue a refund for the cost of the item only.

Original shipping costs are not refundable, as shipping services are considered used once a package is mailed.

Exception: If your country requires a broader refund (such as under certain EU consumer‑protection rules), I will comply with the regulations applicable to your jurisdiction.

Note: While I do add insurance to packages when shipping, that insurance generally does not cover packages returned due to the RTS reasons above.

Additional Notes
Delivery dates provided by USPS are estimates and are not guaranteed. Once your order has shipped, I’m not responsible for delays caused by the postal service or customs processing, but I will always assist with tracking or insurance claims when possible.

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Refund Policy

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🔁 Returns, Refunds & Order Issues
Because all items are handmade or made to order, returns and refunds are not accepted except circumstances where they are required by law.
That said, if there is any issue with your order, please reach out to me—I want to make sure you’re taken care of.

Damaged Packages
If your order arrives damaged, contact me as soon as possible. All shipments include tracking and insurance, and I’m happy to assist with filing an insurance claim if needed.

Exceptions
In rare cases where a return is approved, the item must be returned in its original condition. Return shipping is the buyer’s responsibility, and refunds will be issued only after the item is received and inspected.